Lasership charlotte tracking3/13/2024 “Accountability for whatever’s going on … to be the actual last leg for their customers,” Cottage said. “They need to find the root of the problem and fix it,” Alvarez said. “We need to continue to sound this alarm,” Taylor said. “And I was like, how can you discard someone else’s property? Especially when I’m actively reaching out to you?” “And then, one day, it just said delivery cannot be complete, we’re going to discard your package,” Cottage said. The tracking looks like this went on for nine days. “Every day, I would go and check, and it would be out for delivery and then back at the warehouse because there was an issue,” she said. Megan Cottage told Stoogenke she never had a problem ordering beauty and fitness products from a certain vendor until they switched to LaserShip. More than 20 customers contacted Action 9 about LaserShip, and not just about tennis shoes. One customer said they even filed a police report. 12 and then it never moved any further than that,” another customer told Stoogenke. It arrived at the LaserShip warehouse on Sept. “I had a package that was coming from Nike on Sept. Make sure you dispute the problem with that business.Another customer emailed Stoogenke saying they’ve complained to Nike and filed a claim with the Better Business Bureau. Don’t let that company tell you otherwise. So, you have every right to hold the seller responsible. Your relationship is with the seller, not the carrier. Here’s what you need to know no matter what delivery company is involved. The BBB doesn’t track complaints against government agencies, such as the U.S. Amazon had about 9,000 complaints in the last year, but they didn’t all involve delivery. To compare, Stoogenke checked BBB complaints against other delivery companies. The carrier went on to say, “Our team is working hard to ensure packages move through our network as quickly and securely as possible.” Other companies The company sent a statement, saying, “Our top priority is and has always been our customers, and we share their frustration with delayed packages.” Stoogenke asked LaserShip about the number of complaints and why some items seem to make it to its warehouse but no farther. “Again, another pair of shoes gone.” Response from LaserShip My son’s Christmas gift (Jordan shoes) never arrived.”Īnother said, “The package gets all the way to Charlotte and mysteriously is stuck in the warehouse.”Ī third person claimed he ordered the Air Jordans twice but didn’t get either. Some of those cases also involved expensive tennis shoes, but not all. However, there have been more than 2,300 complaints the last three years with more than half of them in the last 12 months. LaserShip has an “A” rating with the Better Business Bureau. “They need to find the root of the problem and fix it.” BBB review and local complaints “How is it possible that this is a continuous problem?” he said. They know things happen,” he said.Īlvarez bought similar Air Jordans elsewhere, but he still wants LaserShip to do better. They, of course, they will refund you the money. That’s really irritating.”Īlvarez said Nike gave him his money back. “You’re expecting to get them in the mail and then you never do. “Every day I was checking, six to seven times, refreshing the page,” Alvarez said. “And I had them shipped here to my house, of course, and they used LaserShip.”Īlvarez followed the tracking and said the shoes made it to the LaserShip warehouse, but that he didn’t get them. “So, with shipping, usually around $240,” he said. “They retailed around $220 or so,” Alvarez said.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |